Privacy policy

General

The EnCon CITY website is brought to you by British Gas which is owned by Centrica plc. Centrica plc and its subsidiary companies believe it is important to protect your privacy, and so we are committed to giving you a personalised service that meets your needs in a way that also protects that privacy. This policy explains how we may collect information about you and then use it to meet your needs. It also explains some of the security measures we take to protect your privacy, and tells you certain things we will not do.

We will not share your personal information for marketing or any other purposes without your consent, except where we are required to do so by law. We will always respect your privacy and any personal communication between you and British Gas. We will always comply with any data protection legislation currently in force. We collect general statistical information about visitors to our website for general reporting and to improve future content. By using our web site, you consent to the collection and use of this information by British Gas. If we change our privacy policy, we will inform you by posting these changes on this page.

What we collect and why

• When completing the Feedback form. Here, the information we ask you for includes your name and e-mail address. All other fields are discretionary.
• When signing up for e-mail updates regarding EnCon CITY and other related programmes. With British Gas you are always in control of your personal information. If at any time you wish us to stop contacting you, then simply e-mail us.

Information Sharing and Disclosure

British Gas does not sell or share personal information about you with other people or nonaffiliated companies.

Links to other websites and their privacy policies

In our website, we provide links to other websites for your convenience and information. Please be aware that these sites may have different security and privacy policies and that we have no control over and take no responsibility for any information submitted to these sites.